1. Introduction
IT ACCOUNTANTS LTD ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
As an educational service provider working with children, we take particular care to ensure compliance with data protection laws, including the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Parent/Guardian Information: Names, email addresses, phone numbers, billing addresses
- Student Information: Names, ages, educational background, learning preferences
- Communication Records: Emails, messages, and other communications with our staff
- Payment Information: Billing details (processed securely through third-party payment processors)
- Educational Records: Progress reports, assessments, and portfolio materials
2.2 Technical Information
When you visit our website, we may automatically collect:
- IP addresses and device identifiers
- Browser type and version
- Operating system
- Referring website addresses
- Pages visited and time spent on our site
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
3.1 Educational Services
- Providing IT education programs and courses
- Tracking student progress and creating educational reports
- Customizing learning experiences based on individual needs
- Communicating with parents about their child's progress
3.2 Administrative Purposes
- Processing enrollment applications and payments
- Scheduling classes and managing bookings
- Maintaining student and parent records
- Responding to inquiries and providing customer support
3.3 Communication
- Sending important updates about classes and schedules
- Providing educational content and resources
- Marketing communications (with your consent)
- Safety and emergency notifications
4. Legal Basis for Processing
Under GDPR, we process personal data based on the following legal grounds:
- Contract: To fulfill our educational service agreements
- Legitimate Interest: To improve our services and communicate effectively
- Consent: For marketing communications and certain data processing activities
- Legal Obligation: To comply with educational and safety regulations
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
5.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Payment processing
- Website hosting and maintenance
- Email communication services
- Educational software platforms
5.2 Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes or court orders
- Protect our rights and property
- Ensure student safety and welfare
- Cooperate with law enforcement investigations
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Regular security audits and updates
- Access controls and staff training
- Secure backup and recovery procedures
- Regular monitoring for security breaches
7. Data Retention
We retain personal information for as long as necessary to:
- Provide our educational services
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain educational records as required by law
Student educational records are typically retained for a minimum of 7 years after course completion, as required by educational regulations.
8. Your Rights
Under GDPR and UK data protection law, you have the following rights:
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate information
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to certain types of processing
- Right to Withdraw Consent: Withdraw consent for specific processing activities
9. Children's Privacy
As an educational service provider for children, we take special care to protect children's privacy:
- We require parental consent for all data collection from children under 13
- We only collect information necessary for educational purposes
- We do not use children's data for marketing purposes
- We provide parents with access to their child's information
- We allow parents to request deletion of their child's data
10. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality
- Provide personalized content
You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.
11. International Data Transfers
We primarily process data within the United Kingdom. If we transfer data internationally, we ensure appropriate safeguards are in place, including:
- Adequacy decisions by the UK government
- Standard contractual clauses
- Certification schemes and codes of conduct
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will:
- Post the updated policy on our website
- Update the "Last updated" date
- Notify you of significant changes via email
- Obtain new consent where required by law
13. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
14. Supervisory Authority
If you believe we have not handled your personal data in accordance with data protection law, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):